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At Jumpman we have come together to create something very special and unique. We are young, hardworking, energetic and dynamic individuals who work together to create a magical product. Our offices are a fun place to be with our start up culture and our casual working environment. We are always looking for like-minded individuals with a challenger mentality to join our team.

what we can offer you:

private healthcare

Every member of our team has the option for private healthcare and pension from the day they join.

Pick ‘n’ Mix

A selection of sweets and healthy snacks.

Events and Team Building

Throughout the year we organise many team building experiences, which range from fun nights out, to a once in a lifetime all expenses paid trip abroad.

Unique Office

Jumpman is a fun place to be, our modern office offers a fun collaborative work space, including a breakout room with darts and pool table.

Jumpman Values Cup

We value our team members, and to show our appreciation every 6 months we reward the lucky team member with a free trip to New York for 2!

Flexible working hours

Work From Home Wednesday's - every team member has the option to work from home on a Wednesday.

Open Positions at Jumpman Gaming

If you’re interested in joining us, please submit an application below.

Customer Relations Executive

At Jumpman we are leading innovators in online gaming and we have one of the fastest growing networks of sites in the UK. We combine our unique expertise with our innovative designs to develop the best casino and bingo sites on the market, offering players the ultimate gaming experience.

We are looking for a Customer Relations Executive to join our dynamic and passionate Customer Support department. As a Customer Relations Executive you will be responsible for providing a high level of customer service across our 200+ sites in regions such as the United kingdom Canada, New Zealand and Ireland however the majority of our player base is in the UK.

You will play a key role in the success of the Customer Support Team and companies vision, the role also provides excellent career progression opportunities. Due to the fast moving nature of the online gaming industry, this is an interesting role that will provide an exciting spring board to a successful career for the right candidate

You will be responsible for:

Communicating with customer via email & Facebook
Reviewing customers Client due diligence documents (some cases enhanced CDD checks)
Applying our Safer Gambling measures to customers
Following all Jumpman policies & procedures inline with our licence agreement with the UKGC (United Kingdom Gambling Commission)
Understanding our games & promotions we have to offer for our customers
Escalation customer queries for review to the relevant departments/ Team Leaders

You will have:
Good communication skills
A proven or interest in customer service
Ability to be self-motivated and hard working
A good level of familiarity with email style writing, word and excel.
A good level of computer/ typing skills
Able to cope with changes in the work environment
Zendesk experience preferred

About Jumpman:

We provide a unique modern, casual working environment from our exciting office based in the heart of St Peter Port Guernsey. Our working hours are between 8:30-5pm & 9:30-6pm (optional).

We offer:
Competitive Salary
Annual bonus and incentive package
Option to work from home every Wednesday
Free Gym membership
Free private healthcare
A company pension scheme
Monthly office socials
Games & social area in office

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CRM Executive

We are looking for someone with a passion for digital marketing to help with planning, managing optimizing and analyzing marketing campaigns designed to engage and retain our customer base. The role is an incredible opportunity to join a fast-growing company in the online gambling industry, with excellent career progression opportunities.

You will play a key role in optimizing the performance of our retention marketing campaigns in an ever-changing and exciting industry, while learning how to use cutting-edge marketing tools and platforms.

You will be responsible for:
• Planning and managing multi-channel marketing campaigns
• Liaising with our in-house design team to request the content required for your campaigns
• Analyzing the performance and uplift generated by your marketing campaigns
• Identifying opportunity areas for optimizing marketing performance
• Generating and testing new approaches
• Presenting updates on the performance of your campaigns to the wider business

You will have:
• 2 years’ experience in digital marketing/CRM
• Good time management skills
• A proven interest in digital marketing
• Ability to be proactive and self-motivated
• A never-ending desire to learn and develop
• A good level of familiarity with MS Word, Excel and PowerPoint
• Excellent written and verbal communication skills
• A passion for working with data

About Jumpman Gaming
We provide a vibrant working environment from our amazing, modern office based in the heart of St Peter Port. Working hours are flexible between 8.30-5pm & 9.30-6pm and we believe in providing a fun and rewarding working environment.

We offer:
• Competitive salary
• Annual bonus and incredible longevity package
• Option to work from home every Wednesday
• Free gym membership
• Free private healthcare
• Generous pension scheme
• Complimentary fresh fruit and sweets (you can choose both!)
• Amazing social events

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Account Manager

Jumpman Gaming is a fast growing and ambitious technology company working in the online gambling space.
We are looking for an Account Manager to help manage and grow the accounts of our B2B clients, which plays
a crucial role in the company’s overall growth.


Duties will include:
Meeting prospective clients.
Onboarding new clients.
Coordinating key projects internally and externally while observing deadlines.
Dealing with partner account queries.
Proactively developing client relationships, helping to shape the strategy of our B2B clients.
Reporting on client performance internally and externally, with the aim of providing insightful
recommendations to drive continuous growth.


Key Requirements & Skills:
A proven track record of working with clients, building rapport, and managing their needs and
expectations.
A positive attitude and enthusiastic mindset.
A hands-on approach to problem solving.
A good understanding of data analysis
High levels of proficiency in Excel and Word
Excellent organisation skills


The ideal candidate will be:
Hungry to progress, grow and develop.
A genuine team player, who is comfortable working alone when required.
Able to manage multiple projects at once & react quickly when needed.
An eagle eye when it comes to detail/error spotting.
An excellent communicator (on email, calls and in person) with excellent interpersonal skills.
Flexible & willing to work outside of “normal” hours when required.
A keen problem solver

Jumpman Gaming is an Online gaming company specialising in UK Casino and Bingo, founded in 2012. We have
just been named as one of the top 15 gaming companies in the world set to disrupt the gaming industry. Our
modern office environment is located in St Peter Port and provides a hard working yet casual workspace
(including dartboard & pool table). Due to the fast-moving nature of the online gaming industry, this is an
interesting role that will provide an excellent springboard to a successful career for the right candidate.


We offer:
Competitive salary
Annual bonus and incentive package
Training and development opportunities
Option to work from home every Wednesday
A holiday allowance that increases over time
Free private healthcare
Private pension scheme
Free gym membership

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Technical Executive

We are looking for a highly organised and efficient individual to facilitate the smooth operation of the Network Team, which is focused on growing the revenue generated by our B2B clients.

The Technical Manager will play an invaluable role supporting the Account Managers by organising and delivering various projects required to facilitate the growth of our B2B partners.

The role is an incredible opportunity to join a fast-growing company in the online gambling industry, with excellent opportunities to take on more responsibility.

You will be responsible for:
Supporting the smooth operation of the Network team by liaising with other teams including Design, Development and Business Intelligence
Helping resolve tickets from B2B partners
Monitoring B2B partner compliance
Supporting the efficient launch of new brands
Recording meeting minutes
Maintaining and reviewing internal documentation
Coordinating campaigns designed to boost website performance
Creating newsletters for key announcements

You will have:
Excellent time management and prioritization skills
An ability to be proactive and self-motivated
A desire to continue learning and taking on more responsibility
Excellent written and verbal communication skills
A never-ending desire to think of ways to improve existing processes

About Jumpman Gaming
We provide a vibrant working environment from our amazing, modern office based in the heart of St Peter Port. Working hours are flexible between 8.00 – 4.30pm, 8.30-5pm & 9.30-6pm and we believe in providing a fun and rewarding working environment.

We offer:
Competitive salary
Annual bonus and incredible longevity package
Option to work from home every Wednesday
Free gym membership
Free private healthcare
Generous pension scheme
Complimentary fresh fruit and sweets (you can choose both!)
Amazing social events

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Marketing Project Executive

We are looking for a creative individual with excellent organization skills, a keen eye for detail and passion for marketing to support the smooth operation of our CRM/Marketing team.
The role is an incredible opportunity to join a fast-growing company in the online gambling industry, with excellent opportunities for career progression.
You will play a key role in supporting the successful roll out of marketing campaigns and exciting promotions in an ever-changing and exciting industry, while learning how to use cutting-edge marketing tools and platforms.

You will be responsible for:
• Planning, executing and analysing multi-channel marketing campaigns and promotions
• Managing the social media presence of our key brands
• Providing administrative support to ensure an efficient operation of the CRM Team
• Liaising with our in-house design team to request the content required for promotions
• Ensuring compliance of our promotions and marketing campaigns
• Identifying opportunity areas and generating ideas for new promotions


You will have:
• 2 years’ experience in an administrative role
• Excellent written and verbal communication skills
• Exceptional time management skills
• A proven interest in digital marketing
• Ability to be proactive and self-motivated
• A keen eye for detail
• A good level of familiarity with MS Word, Excel and PowerPoint

What we can offer you:
At Jumpman Gaming you will have a brilliant opportunity to develop your career & work in a fast-paced, fun and growing company where every employee has an important part to play in helping us reach our goals. We've invested in creating an awesome office environment complete with a games room and the best video conferencing equipment to make it a fantastic place to work. Our supportive culture means that our team are instilled with a strong sense of purpose and ownership, all whilst being supported to reach their career and development goals.

Here are just a few things that we are proud to say we offer here at Jumpman Gaming:
• Competitive salary + annual bonus
• Longevity bonuses, wellness incentive & company goal bonuses
• Option to work from home on Wednesdays
• Free gym membership
• Free private healthcare
• 20 holiday days a year, with the option to buy / sell / rollover 3

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